A Video On Social Media ROI

Here's another well done video from Socialnomics. Most of the videos I've shown so far talks about the spread of social media. This one talks about the economics of social media. It's a given that most of the fortune 500 have social media departments. General Motors has a dozen people monitoring and using social media. Many customer service departments such as Comcast, AT&T, now use IM to communicate with their customer base.